Here to Help From the Very First Call
Meet Andrea
As PCAL’s Office Manager, Andrea helps keep each day running smoothly for both our clients and clinical team. She oversees daily operations, supports our Client Care Team, and works behind the scenes to ensure every person who reaches out to PCAL receives thoughtful, timely assistance.
Andrea’s warmth, attention to detail, and genuine desire to help make her an essential part of the PCAL experience—from a client’s first phone call through every step that follows.
Meet Destiny
As PCAL’s Lead Client Care Specialist, Destiny is often one of the first friendly voices clients hear when they contact our practice. She helps clients navigate scheduling, answers questions, and ensures they feel welcomed and supported from the very beginning.
With her calm, caring approach and commitment to excellent service, Destiny helps make connecting with the right provider as comfortable and seamless as possible.
Meet Mandy
As PCAL’s Billing Specialist, Mandy helps clients navigate the financial side of their care with clarity and compassion. She assists with insurance claims, billing questions, account balances, and payments, helping make an often-confusing process easier to understand.
Mandy’s knowledge, patience, and attention to detail allow clients to focus less on paperwork and more on what matters most—their care.
Whether you’re ready to schedule or simply have a question, our Client Care Team is here to make the process easy. Call us at (843) 290-6828 or email client_care@lowcountrypsychological.com.